Android app help

WheelWage support

Setup help, troubleshooting, privacy contacts, and instructions for removing your local app data.

Mileage setup

To start a manual shift, WheelWage needs active Pro access, Offer Reader, precise location, your phone’s Location switch turned on, and any Android notification permission required by the selected offer-alert mode. The mileage foreground service still shows its required ongoing notification.

  1. Open WheelWage and tap Start shift.
  2. Review the location disclosure and continue.
  3. Allow precise location; allow offer alerts when Android asks if you want notification delivery.
  4. Keep the ongoing WheelWage notification visible while tracking.

After paid access and required setup are complete, and after you review and acknowledge the location disclosure, Track all driving is enabled by default. You can turn it off in Settings, and an explicit opt-out is preserved. WheelWage does not start tracking from charging, Bluetooth, activity-recognition, accessibility events, or offer calculation alone.

Offer Reader is required for new shift work. If access changes during an already-authorized shift, WheelWage keeps that shift recoverable only within its bounded authorization window.

Offer Reader

The reader can evaluate visible offers from supported driver apps. WheelWage first presents a prominent disclosure; only after you agree does it send you to Android Accessibility settings.

  1. In WheelWage, choose Turn on reader.
  2. Read the in-app disclosure and tap Agree & continue.
  3. In Android Accessibility settings, choose WheelWage and turn it on.

If you enable the service directly in Android settings without current in-app consent, WheelWage disables the reader before it reads an event or app window. You can leave it off and continue using history, tax, export, and other non-shift tools, but new offer analysis and new shifts remain blocked.

Tracking troubleshooting

A standard calculated-offer popup may show Start mileage. Tracking starts only after you tap it and WheelWage opens visibly; merely receiving or calculating an offer never starts mileage.

  • Confirm Android granted precise, not approximate, location.
  • Turn on the phone’s main Location switch.
  • Keep the required WheelWage foreground-service notification visible while tracking; offer-alert delivery follows your selected mode and Android notification permission.
  • If Android restricts WheelWage in the background, review the app’s battery settings.
  • End the shift from WheelWage or the persistent Stop tracking notification.

WheelWage Pro

WheelWage Pro is billed through Google Play. Choose a weekly, monthly, or yearly subscription, or a one-time lifetime purchase. Weekly has no trial. Eligible new monthly or yearly subscribers may receive a 3-day trial. Lifetime has no trial and does not auto-renew. Google Play shows final eligibility, localized price, tax, billing period, and terms before confirmation.

  • Purchase or restore: Choose weekly, monthly, yearly, or lifetime inside the Play-installed WheelWage app, or restore a prior purchase. There is no WheelWage web checkout.
  • Manage or cancel: Open Settings → WheelWage Pro → Manage in Google Play. Weekly, monthly, and yearly plans auto-renew until canceled; lifetime is one non-renewing order.
  • Move phones or reinstall: Use Release this installation before moving when possible, then restore with the purchasing Google Play account. Moving access from an installation that is still bound to your purchase is limited to two automatic transfers in a rolling 30-day window. Release does not cancel a subscription, refund lifetime access, or delete work records.
  • Verification: A reboot, expired offline lease, Play licensing problem, or invalid installation can require an online restore or verification before new work.

See the WheelWage terms for billing and access details.

Privacy and exports

Work records stay in Android app-private storage unless you choose an export destination. Exact route history is optional and off by default.

Read the full WheelWage Privacy Policy. Privacy and data questions can be sent to support@lakeeffectlogic.com.

Delete your local data

WheelWage does not require a username/password account. To remove locally stored work data:

  1. End any active shift.
  2. Open WheelWage → Settings.
  3. Choose Delete all local work data and confirm.

This removes local trips, mileage logs and route points, offers, expenses, vehicles, odometer readings, retained receipts, local backups, export cache files, learned Spark pickup stores, and saved driver standards. Basic app, privacy, and active purchase-verification data remain because deleting work records does not cancel or refund a Google Play purchase. Previously exported files must be deleted from their destination separately.

Uninstalling WheelWage removes its Android app-private database, files, and preferences, subject to Android’s device behavior.

Contact the developer

WheelWage is provided by Lake Effect Logic LLC in Buffalo, New York, United States.

For product, access, privacy, and local-data questions, email support@lakeeffectlogic.com. For studio information, visit lakeeffectlogic.com.

When requesting technical help, include your Android version, phone model, WheelWage version, and a short description of what happened. Do not send private offer, route, receipt, or tax data unless it is necessary and you intend to share it.